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Yes, We can refund the 75% of your money, ONLY, if you booked a tour and advised us you can not show up 48 hours previous to your tour date.
IF YOU DONT SHOW UP AND NEITHER ADVISED US, MONEY CAN NOT BE RETURN.
Reimbursements are made by Pay Pal or Money gram only 14 business days after cancellation requested.
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Indeed, We are never prepare for natural disasters or Pandemics situations, therefore, with covid 19, its been a big challenge to every business in the world to facilitate the money refunds to all their customers, PTYTRAVELS, is a new small business that works with other small companies to serve you the best way we can, in this case the agreement rules to refund your tours payments arragements before Covid 19, is the 50% of your money back. The same apply if any nature disaster will occur before your programmed tour take effect in Panama.
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Certainly, the Panamanian Goverment is working very hard with the Tourism Authority and the Ministry of Foreign Relations to comply 100% with all the International Rules and Regulations for the new normal during the Covid 19, Situation worldwide in order to keep working and developing the Global economy. You can feel very safe and like at Home.
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